Refunds: Sorry, we do not provide a refund because every product on this website is made to order. Please read the measurement of any products you would like to purchase carefully before you place an order.

Custom order: I accept custom made order. The whole process is hassle free. Please contact Maggie for details. Please note: NO REFUND for custom made orders.

Prices: All prices are in New Zealand dollars and include GST.

Payment: You may either pay your order(s) by internet banking or cheque. Your order will be followed up by confirmation email and goods received within 10 working days after the receipt of payment. Urgent orders can be delivered within 5 days, with an additional charge of $15.00.

Bank account details will be provided on the confirmation email for any of you who are paying by internet banking.

Freight: There is a freight and handling fee of $9 per order for deliveries within New Zealand. If you would like to ship overseas, we will confirm the cost of freight before shipping.

Delivery: Every item is made to order, and each order takes a maximum of ten working days to dispatch. If we cannot despatch within this time frame we will advise you immediately.

Order security: For your protection your order details are entered on a Secure Server web page.

Privacy: We will respect your privacy in collecting and handling personal information in accordance to the New Zealand Government Privacy Act 1993. We do not sell or rent your personal information to others without your consent. We use the information we collect only for the purposes of sending promotional information, for statistical purposes and to administer our systems.

Maggie Lam
Jewels of the Bride